Return Policy - Stylingchic

Our Commitment

At stylingchic, customer satisfaction is our priority. We stand behind the quality of our stationery and craft supplies. If you are not completely satisfied with your purchase, we are here to help with returns and exchanges in accordance with this policy.

Return Eligibility

To be eligible for a return to stylingchic, your items must meet the following conditions:

Products must be returned within 30 days of delivery
Items must be unused, unopened, and in original condition
Original packaging and labels must be intact
Proof of purchase must be provided
Products must not be damaged due to misuse or improper handling

Non-Returnable Items

Certain products cannot be returned to stylingchic for hygiene or safety reasons:

Customized or personalized items
Products with broken seals or opened packaging where applicable
Clearance or sale items marked as final sale
Gift cards and vouchers
Digital products or downloadable content

How to Return

To initiate a return with stylingchic, please follow these steps:

Contact our customer service team via email or phone
Provide your order number and details of the items you wish to return
Explain the reason for the return
Wait for return authorization and instructions from stylingchic
Pack items securely in original packaging
Ship the package to the address provided by our team

Return Shipping

Return shipping costs depend on the reason for the return:

If the return is due to a mistake by stylingchic or a defective product, we will cover shipping costs
For returns due to change of mind or incorrect ordering, the customer is responsible for return shipping fees
We recommend using a trackable shipping service for your protection
stylingchic is not responsible for items lost or damaged during return shipping

Refund Process

Once stylingchic receives and inspects your returned items:

We will notify you via email about the approval or rejection of your refund
Approved refunds will be processed within 5-10 business days
Refunds will be issued to the original payment method
Shipping charges are non-refundable unless the return is due to our error
You will receive a confirmation email once the refund is processed

Please allow additional time for your bank or credit card company to process the refund.

Exchanges

If you need to exchange stationery or craft supplies for a different item, contact stylingchic as soon as possible. We will do our best to accommodate exchanges subject to product availability. The exchange process follows the same procedure as returns, and any price differences will be adjusted accordingly.

Damaged or Defective Items

If you receive damaged or defective products from stylingchic:

Contact us immediately upon receiving the order
Provide photographs of the damaged or defective items
Keep all original packaging
We will arrange for replacement or full refund at no cost to you
Return shipping will be covered by stylingchic

Wrong Items Received

If stylingchic sends you incorrect items by mistake, we will rectify the situation promptly. Contact us immediately, and we will arrange for the correct items to be sent to you at no additional charge. We will also provide a prepaid return label for the incorrect items.

Late or Missing Refunds

If you have not received your refund from stylingchic within the expected timeframe:

Check your bank account and contact your bank
Contact your credit card company as processing may take time
If you have done both and still not received your refund, contact stylingchic

Consumer Rights

This Return Policy does not affect your statutory rights under US consumer protection laws. You have rights under applicable consumer protection laws that cannot be excluded. For more information about your consumer rights, visit the Federal Trade Commission website.

Contact Us

For questions about returns or to initiate a return, contact stylingchic:

Email: contact@stylingchic.world
Phone: +14064527673
Address: 419 Central Ave, Great Falls, MT 59401, United States